Terms of service
Terms of Service
Welcome to WillowStone. These Terms of Service govern your use of our website and any purchases made through our store. By visiting our site or placing an order, you agree to the terms outlined below.
1. Overview
This website is operated by WillowStone. Throughout the site, the terms “we,” “us,” and “our” refer to WillowStone. By using our website or purchasing a product from us, you engage in our “Service” and agree to be bound by these Terms.
2. Eligibility
To use this site and make purchases, you must be at least 18 years of age or have the consent of a legal guardian. You agree to provide accurate, complete, and up-to-date information during checkout and account creation.
3. Product Availability
All products are subject to availability. Certain pieces may be made-to-order and require additional processing time. We reserve the right to limit the quantities of any products or services we offer.
4. Order Processing and Fulfillment
Orders are typically processed within 1-2 business days. Shipping may take an additional 3-5 business days. In the event of delays due to stock availability or shipping logistics, we will notify you promptly.
We reserve the right to refuse or cancel any order for any reason, including suspicion of fraud or unauthorized activity.
5. Pricing and Payment
All prices are listed in USD. We reserve the right to modify product pricing at any time without prior notice. You agree to pay all charges at the time of purchase, including applicable taxes and shipping fees.
6. Returns and Refunds
Returns are accepted within 14 days of delivery for eligible items. Please review our full Return Policy for details on conditions, exclusions, and the refund process.
7. Intellectual Property
All content on this website — including text, images, branding, and graphics — is the property of WillowStone and may not be used or reproduced without written permission.
8. Third-Party Tools and Links
We may provide access to third-party tools or links. We are not responsible for the accuracy, content, or performance of any third-party services, and use of such tools is at your own risk.
9. Limitation of Liability
WillowStone is not liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products. We do not guarantee uninterrupted access to our website or error-free operation.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. It is your responsibility to review this page periodically. Continued use of our website constitutes acceptance of any changes.
11. Contact Information
Questions about these Terms should be directed to:
Support@WillowStone.US